The item being returned has been obviously heavily used (such as lime scale buildup in a water cooler).The returned item was damaged during the return shipment due to improper or insufficient packaging.The returned item is missing parts or the original products packaging.The item that has been returned does not match the original item shipped to the customer.Please contact us within 30 days and we will provide a partial refund according to the actual situation.Ī reserves the right to refuse a refund on a returned item if: If the item you received is defective or scratched. If the item you received is damged Please contact us within 30 days and we will provide a full refund or return for replacement.Ģ. At antarctic-star we are happy to offer a refund if the product is unsuitable within 30 days of receipt.ġ. * During the checkout process, all products that are qualified for expedited shipping will have these shipping options displayed, so that you can choose the best option for your shipment.Ģ. Orders placed on weekends will ship on the following business day. We ship orders within 24 hours on regular business days Monday - Friday (non-holidays).
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